Job Description

• Resource Coordination: Receive and clarify requirements from clients; allocate resources effectively based on actual project needs.
• Communication: Act as the main point of contact for project-related issues; proactively identify risks and provide timely warnings and solutions to clients.
• Quality Assurance Oversight: Supervise all ongoing projects to ensure the quality of deliverables and testing results; review all output documents before delivering to clients.
• Develop and maintain training materials within the project.
• Conduct onboarding and training sessions for new team members.
• Talent Development: Evaluate team members’ capabilities and create development plans tailored to each individual.
• Identify opportunities to expand project scope and business growth.

Requirements

• At least 3–5 years of experience as QA Lead, with the ability to manage teams of 8–20 members.
• Bachelor’s degree in Information Technology or related fields.
• Fluent English communication skills, with the ability to understand technical terminology.
• Experience working directly with clients is a plus.
• Strong knowledge of software testing methodologies and system development.
• Hands-on experience with software development processes and methodologies.
• Solid understanding of the overall software development lifecycle (SDLC) and quality assurance processes.
• Strong leadership, planning, team management, reporting, and analytical skills.
• Excellent communication skills with the ability to handle and resolve technical issues effectively.
• Proficient in office tools, especially advanced Excel skills (including the ability to create macros for reporting and data analysis).
• Preference for candidates with QA/Testing certifications (e.g., ISTQB Advanced Level or equivalent).
• Experience in the E-commerce domain is a plus.

Compensation & Benefits

• Competitive salary, negotiable based on experience and qualifications.
• Performance review and salary increase twice a year.
• 100% salary during probation period.
• Flexible working hours:
  • 8:00 – 17:00
  • 8:30 – 17:30
  • 9:00 – 18:00
• Annual leave: 14+ days/year.
• Premium health insurance for all employees.
• Annual health check-up.
• Full statutory insurance (Social, Health, Unemployment) with attractive coverage.
• Monthly team-building allowance and annual company trip.

Additional Benefits for Female Employees

• 2.5 hours/month for personal leave.
• 100% salary during maternity leave.
• Additional 5 days for prenatal check-ups.

Work Environment

• Fully equipped, modern working devices tailored to project requirements.
• Work and learn directly from experienced experts and senior professionals.
• Monthly allowance for sports clubs (Yoga, Zumba, Football, etc.).
• Regular updates on company policies and improvements.
• Dedicated relaxation areas for entertainment and dining.
• Open and modern workspace.

Training & Development Opportunities

• Regular internal training sessions and seminars to stay updated with technology trends.
• Professional training programs, including technical expertise, management, and soft skills based on company direction and employee needs.
• Japanese language classes (from beginner to advanced) with native teachers during working hours.
• Opportunities to work in Japan for employees with Japanese proficiency.