Case StudiesE-Commerce Service

Toys Manufacturer Company

Toys ManufacturerCompany

Our customer was dealing with 3 issues:

  • 2 different E-commerce websites, one in Japan and one in America, preventing synchronized customer management.
  • There were many offline stores whose logistics data was not synchronized with the website administration system.
  • There was no customer care functionality on the website.

CO-WELL Asia suggested migration to Magento, to resolve the customer issues and provide flexibility for future developments.

We delivered:

  •  A single multi-language website for both countries using Magento 2
  • Integration with product management and warehouse management systems from all online and offline stores
  • A new data management system connected to the old CRM was developed, allowing:

+ Reward points and ranking
+ Point exchange
+ Classification of product availability based on customer rank

  • New functions that allow visitors to:

+ Create a favorite product list
+ Order products that are out of stock and receive notification when they are restocked

E-commerce Solutions Company

E-commerce SolutionsCompany

Our customer is an IT company that specializes in eCommerce solutions. Their client had an eCommerce site for their buyers in South East Asia, however, this website had limitations:

  • Outdated interface
  • Poor user experience
  • No functionality for global shipping or global payment

The decision to move the site to Magento was based on cost saving and future functionality expansion.  They needed a partner with Magento experience for this migration.

CO-WELL Asia has more than 10 years of experience developing E-commerce websites and many successful Magento implementations.  We facilitated the migration to the Magento platform, delivering improvements including:

* For users:

  • Attractive modern interface
  • Optimized user experience
  • Integration with external systems, including an international payment gateway and logistics systems suitable for each Southeast Asian country

* For admin:

  • Improved site management through the integration of  Netsuite, an enterprise resource management software
E-commerce Website Fashion Company

E-commerce WebsiteFashion Company

Customer is a fashion brand established in Bangkok. They own an E-commerce website selling Japanese fashion products which is built on Magento platform. The customer wanted to develop new features for their existing e- commerce site.

Develop new features to customer’s existing E-commerce site

  • Develop a mechanism to synthesize and update the status of when customers sell products on various channels.
  • SSO: End-users can login to E-commerce website using their social media accounts (Facebook, Google)
  • Set up server to enable Auto scaling. When the number of users increases dramatically, the infrastructure automatically adjusts capacity to maintain steady, predictable performance
Japan's Car Manufacturer

Japan'sCar Manufacturer

The customer’s former website did not provide an ideal experience for end-users as end-users have always been transferred to another site to experience the more modern attributes of the process

Within only 2 months, CO-WELL helped to build an E-commerce website on the Magento platform, which meets all customer’s requirements as well as supports user experience.

Music-related Start-up company

Music-related Start-up company

A music-related start-up company wanted to develop a new business that digitizes and sells their content previously sold in books. It was necessary to develop this business both on tablets and a global EC store in a short period of time.

CO-WELL developed a full-stack E-commerce site and a mobile app for tablets.

On tablet:

・Developed the function that allows users to share their contents with acquaintances by uploading them to the site, adding notes to the contents by using a stylus pen.

EC site:

・Developed global EC sites using AWS platform

・Digital content sharing function

・CO-WELL was in charge of designing, development and operation

Leading Japanese shopping mall

Leading Japanese shopping mall

Known as the biggest retail company in Japan with more than 260 shops throughout the country, this organization has an E-Commerce system that has to deal with an enormous number of daily transactions. Any system failures or points of inconvenience in the purchasing or payment process can lead to tremendous revenue loss.

CO-WELL Asia replaced the old system which was in use for over a decade. The legacy system was not built on an E-commerce platform, which caused challenges in keeping up with market developments. The implementation delivered a vastly improved user experience, reduced purchasing time and an optimized E-commerce system.

Manufacturing & selling gears company

Manufacturing & selling gears company

The customer is a gear manufacturer, owning a large-scale business with wholesale branches spreading over 15 countries. However, their current E-commerce website is out-dated and pricey in maintenance fee. Therefore, they need a new one with up-to-date technology to better support their business.

We helped our customer renew their website from function definition to design.

By customizing on Magento platform, a variety of new functions have been created, such as:

  • Automatically register function
  • New display
  • Filter tab
  • Especially, when a user chooses a language, the website will automatically redirect to the website of the corresponding country