Recruitment Position Sales IT Support (Japanese)
Job Description:
Lead Management & Tracking
Manage and track leads from generation to deal closure.
Collaborate with the Sales Manager on sales activities.
Customer Care
Act as the main point of contact to support customers before, during, and after contract signing.
Handle and respond promptly to customer inquiries, issues, and concerns.
Technical & Product Support
Conduct product demos, provide usage guidance, and explain IT features to customers.
Coordinate with the technical team to address customer requirements.
Support translation/interpretation during customer meetings when required.
Reporting & Internal Coordination
- Provide regular work reports to direct managers.
- Support the preparation of sales and product documents in Japanese/English.
Job Requirements:
- Japanese language proficiency equivalent to JLPT N2 or higher, with fluent communication in a professional environment.
- Minimum of 2 years’ experience in IT Sales, preferably in the Japanese market.
- Basic knowledge of the IT industry or software/system development.
- Familiarity with software solutions, SaaS, or IT services.
- Strong communication, problem-solving, and customer service skills.
- Detail-oriented, responsible, and proactive in work.
- English proficiency for business use is a plus.
Benefits and Compensation:
Competitive salary negotiable compared to the market.
- Attractive bonus based on project revenue.
Performance bonus and salary review twice a year.
100% salary during probation.
Flexible working hours.
Annual leave: 14+ days/year.
Premium health insurance for all employees.
Annual health check-up.
Full coverage of social, health, and unemployment insurance with high contributions ensuring employee benefits.
Monthly teambuilding activity allowance and annual company trip.
Exclusive support for Japanese employees:
Full support for the cost of applying for a work visa, work permit, and temporary residence card in Vietnam
Support for the cost of using a 24/7 Japanese-language medical consultation service (appointment booking, interpretation during medical examinations and treatment, etc.)
Support for airfare to Japan (twice a year, up to 700 USD per trip)
Exclusive Benefits for Female Employees:
2.5 hours of menstrual leave per month.
100% salary during maternity leave.
Additional 5 days of paid leave for prenatal checkups.
Great Working Environment:
Fully equipped, modern working devices meeting project requirements.
Work and receive guidance from highly experienced Senior/Expert professionals.
Monthly allowance for sports club activities (Yoga, Zumba, football, etc.).
Regular updates on new/improved internal policies.
Dedicated relaxation area for entertainment and dining.
Open and convenient workspace.
Training and Development Opportunities:
Regular training sessions and seminars to update on technology trends.
Training in professional knowledge, management skills, and soft skills based on company orientation and employee survey needs.
Japanese language classes (from beginner to advanced) with native teachers during office hours.
Opportunities to work in Japan for employees with Japanese language proficiency.
Our currentJob Openings
Bridge Software Engineer – Da Nang | 31/08/2026 | Senior | Đà Nẵng | Apply |
Kỹ sư cầu nối (BrSE) | Urgent | Project Manager | Đà Nẵng | Apply |
QA Manager | Urgent | Manager | Hà Nội | Apply |
Cộng tác viên Biên dịch tiếng Trung | Urgent | Senior | Hà Nội | Apply |
Nhân viên hành chính – Nhân sự | Urgent | Staff | Đà Nẵng | Apply |
Senior Magento2 Developer | Urgent | Senior | Hà Nội | Apply |
L&D Leader | Urgent | Team Leader | Hà Nội | Apply |
Business Analyst | Urgent | Senior | Hà Nội | Apply |
Training Manager | Urgent | Manager | Hà Nội | Apply |
Manual QA/Tester | Urgent | Middle | Hà Nội | Apply |
Recruitment Position Sales IT Support (Japanese)
Job Description:
Lead Management & Tracking
Manage and track leads from generation to deal closure.
Collaborate with the Sales Manager on sales activities.
Customer Care
Act as the main point of contact to support customers before, during, and after contract signing.
Handle and respond promptly to customer inquiries, issues, and concerns.
Technical & Product Support
Conduct product demos, provide usage guidance, and explain IT features to customers.
Coordinate with the technical team to address customer requirements.
Support translation/interpretation during customer meetings when required.
Reporting & Internal Coordination
- Provide regular work reports to direct managers.
- Support the preparation of sales and product documents in Japanese/English.
Job Requirements:
- Japanese language proficiency equivalent to JLPT N2 or higher, with fluent communication in a professional environment.
- Minimum of 2 years’ experience in IT Sales, preferably in the Japanese market.
- Basic knowledge of the IT industry or software/system development.
- Familiarity with software solutions, SaaS, or IT services.
- Strong communication, problem-solving, and customer service skills.
- Detail-oriented, responsible, and proactive in work.
- English proficiency for business use is a plus.
Benefits and Compensation:
Competitive salary negotiable compared to the market.
- Attractive bonus based on project revenue.
Performance bonus and salary review twice a year.
100% salary during probation.
Flexible working hours.
Annual leave: 14+ days/year.
Premium health insurance for all employees.
Annual health check-up.
Full coverage of social, health, and unemployment insurance with high contributions ensuring employee benefits.
Monthly teambuilding activity allowance and annual company trip.
Exclusive support for Japanese employees:
Full support for the cost of applying for a work visa, work permit, and temporary residence card in Vietnam
Support for the cost of using a 24/7 Japanese-language medical consultation service (appointment booking, interpretation during medical examinations and treatment, etc.)
Support for airfare to Japan (twice a year, up to 700 USD per trip)
Exclusive Benefits for Female Employees:
2.5 hours of menstrual leave per month.
100% salary during maternity leave.
Additional 5 days of paid leave for prenatal checkups.
Great Working Environment:
Fully equipped, modern working devices meeting project requirements.
Work and receive guidance from highly experienced Senior/Expert professionals.
Monthly allowance for sports club activities (Yoga, Zumba, football, etc.).
Regular updates on new/improved internal policies.
Dedicated relaxation area for entertainment and dining.
Open and convenient workspace.
Training and Development Opportunities:
Regular training sessions and seminars to update on technology trends.
Training in professional knowledge, management skills, and soft skills based on company orientation and employee survey needs.
Japanese language classes (from beginner to advanced) with native teachers during office hours.
Opportunities to work in Japan for employees with Japanese language proficiency.
Our currentJob Openings
Bridge Software Engineer – Da Nang | 31/08/2026 | Senior | Đà Nẵng | Apply |
Kỹ sư cầu nối (BrSE) | Urgent | Project Manager | Đà Nẵng | Apply |
QA Manager | Urgent | Manager | Hà Nội | Apply |
Cộng tác viên Biên dịch tiếng Trung | Urgent | Senior | Hà Nội | Apply |
Nhân viên hành chính – Nhân sự | Urgent | Staff | Đà Nẵng | Apply |
Senior Magento2 Developer | Urgent | Senior | Hà Nội | Apply |
L&D Leader | Urgent | Team Leader | Hà Nội | Apply |
Business Analyst | Urgent | Senior | Hà Nội | Apply |
Training Manager | Urgent | Manager | Hà Nội | Apply |
Manual QA/Tester | Urgent | Middle | Hà Nội | Apply |